Acceptable Use Policy
IN ORDER TO PROVIDE HIGH QUALITY CUSTOMER SERVICE AND TO ENSURE THE INTEGRITY OF CORRECT CABLE COMMERCIAL HIGH-SPEED INTERNET ACCESS (“SERVICE”), CORRECT CABLE COMMUNICATIONS HAS ADOPTED THIS ACCEPTABLE USE POLICY. PLEASE READ THIS ACCEPTABLE USE POLICY (“AUP”) PRIOR TO ACCESSING THE SERVICE. THE WORD CUSTOMER IS USED HEREIN TO REFER TO ANY PERSON, ENTITY OR BUSINESS ORGANIZATION THAT SUBSCRIBES TO THE SERVICE. BY USING THE SERVICE, CUSTOMER AGREES TO THE TERMS OF THIS ACCEPTABLE USE POLICY. CORRECT CABLE COMMUNICATIONS RESERVES THE RIGHT TO IMMEDIATELY TERMINATE THE CUSTOMER’S SERVICE WITHOUT NOTICE, AT CORRECT CABLE COMMUNICATIONS’S COMMERCIALLY REASONABLE DISCRETION, IF CUSTOMER OR OTHERS WHO USE CUSTOMER’S SERVICE, VIOLATE THIS ACCEPTABLE USE POLICY. CORRECT CABLE COMMUNICATIONS ALSO RESERVES THE RIGHT TO IMMEDIATELY REMOVE ANY MATERIAL OR INFORMATION THAT VIOLATES THIS POLICY FOR ANY REASON WHATSOEVER AT CORRECT CABLE COMMUNICATIONS’S SOLE DISCRETION WITHOUT PRIOR NOTICE.
1. USE
The internet access service provided to the Customer is being provided solely for use:
by the Customer (if Correct Cable Communications is providing residential internet access service) or
in Customer’s business and for use by the Owners and Guests of Customer (if Correct Cable Communications is providing business internet access service).
Any unauthorized access by a third party to e-mail, Internet access, or any other function of the Service is in violation of this Policy and relieves Correct Cable Communications of any affirmative obligations it may have. Customer will not resell or redistribute, nor allow others to resell or redistribute, access to the Service in any manner, except as expressly provided in any contract for service. The limitation on resale or redistribution of access includes, but is not limited to, hosting applications such as the provision of e-mail, FTP and Telnet access. Correct Cable Communications reserves the right to disconnect or reclassify the Service for failure to comply with any portion of this provision or this Policy. Any violation of these policies may lead to prosecution under state and/or federal law and/or termination of Customer’s Service.
2. END USERS
Customer is responsible for ensuring that all end users of the Service comply with this AUP. Correct Cable Communications may disconnect Service if Customer allows an end user to violate this AUP. Customer shall be allowed to respond and remedy end user abuse. The Customer must respond in a timely manner to any complaints. Correct Cable Communications shall consider any complaints regarding the Customer’s end users to apply to the Customer. The Customer is responsible for its misuse of the Service. Therefore, the Customer must take steps to ensure that others do not gain unauthorized access to the Service. Customer is solely responsible for the security of (i) any device Customer chooses to connect to the Service, including any data stored or shared on that device and (ii) any access point to the Service. If the Customer sells or resells advertising or web space to a third party, then the Customer will be responsible for the content of such advertising or on such web space and the actions of such third party.
3. NO ILLEGAL OR FRAUDULENT USE
Customer will not use the Service to violate any applicable federal, state, local or international laws (including, but not limited to, the Children’s Online Privacy Protection Act). Customer will not use the Service to commit a crime, act of terrorism, or fraud, or to plan, encourage or help others to commit a crime or fraud, including but not limited to, acts of terrorism, engaging in a pyramid or ponzi scheme, or sending chain letters.
4. NO COPYRIGHT OR TRADEMARK INFRINGEMENT
Customer will not use the Service to send or receive any information which infringes the patents, trademarks, copyrights, trade secrets or proprietary rights of any other person, entity or business organization. This includes, but is not limited to, digitization of music, movies, photographs or other copyrighted materials or software. Correct Cable Communications complies with the Digital Millennium Copyright Act of 1998 (DMCA). Under the DMCA, copyright owners have the right to notify Correct Cable Communications if they believe a Correct Cable Communications customer has infringed the copyright owner’s work(s). If Correct Cable Communications receives a notice from a copyright owner alleging a Customer has committed copyright infringement, Correct Cable Communications will notify the Customer of the alleged infringement. If Correct Cable Communications receives more than one notice alleging copyright infringement on the Customer’s part, Customer may be deemed a “repeat copyright infringer.” Correct Cable Communications reserves the right to terminate the accounts and access to the Service of repeat copyright infringers.
5. NO THREATS OR HARASSMENT
Customer will not use, nor allow others to use, the Service to transmit any material that threatens or encourages bodily harm or destruction of property or which harasses, abuses, defames or invades the privacy of any other person or entity.
6. NO HARM TO MINORS
Customer will not use the Service to harm or attempt to harm a minor, including, but not limited to, using the Service to send pornographic, obscene or profane materials.
7. NO “SPAMMING"
Customer will not use the Service to send unsolicited messages or materials, bulk e-mail, or other forms of solicitation (“spamming”). Correct Cable Communications reserves the right, in Correct Cable Communications’s commercially reasonable discretion, to determine whether such posting or transmission constitutes unsolicited messages or materials. This prohibition against spamming is applicable to mass mailings by Customers in conjunction with third parties and is designed to maintain Service quality for all Customers. Mass mailings are those sent to more than 150 recipients by Customer or in conjunction with a third party to any group of recipients. Customer is responsible for maintaining confirmed opt-in records and must provide them to Correct Cable Communications upon request. The term “opt-in” means that recipient has signed up for mailings voluntarily.
8. NO “HACKING"
Customer will not use the Service to access the accounts of others or to attempt to penetrate security measures of the Service or other computer systems (“hacking”) or to cause a disruption of the Service to other on-line users. Customer will not use, nor allow others to use, tools designed for compromising network security, such as password-guessing programs, cracking tools, packet sniffers or network probing tools.
9. NO SYSTEM DISRUPTION
Customer will not use the Service to disrupt Correct Cable Communications’s network or computer equipment. Any static IP address must be authorized and provisioned by Correct Cable Communications. Customer also agrees that Customer will not use, nor allow others to use, the Service to disrupt other Internet Service Providers or services, including but not limited to e-mail bombing or the use of mass mailing programs, DoS or to cause a disruption/denial of the Service to other on-line users.
10. NO IMPERSONATION OR FORGERY
Customer will not impersonate, nor allow others to impersonate, another user, falsify one's user name, company name, age or identity in e-mail or in any post or transmission to any newsgroup or mailing list or other similar groups or lists. Customers will not, nor allow others to, forge any message header of any electronic transmission, originating or passing through the Service.
11. NO ABUSE OF NEWSGROUPS
Customer will not post a similar item to more than six (6) newsgroups or mailing lists. Customer will not, nor allow others to, post or transmit any private, third party e-mail to any newsgroup or mailing list without the explicit approval of the sender.
12. NO EXCESSIVE USE OF BANDWIDTH
If Correct Cable Communications determines, in Correct Cable Communications’s commercially reasonable discretion, that Customer is using an excessive amount of bandwidth over the Correct Cable Communications network infrastructure for Internet access or other functions using public network resources, Correct Cable Communications may at any time and with or without notice, suspend excessive bandwidth capability and Customer’s access to the Services.
13. NO “VIRUSES”
Customer will not use, nor allow others to use, the Service to transmit computer “viruses,” worms, “Trojan horses” or other harmful software programs. Customer will use standard practices to prevent the transmission of such viruses or other harmful software.
14. NO WAIVER
The failure by Correct Cable Communications or its affiliates to enforce any provision of this AUP shall not be construed as a waiver of any right to do so at any time.
15. REVISIONS TO POLICY
Correct Cable Communications reserves the right to update or modify this Policy at any time and from time to time with or without prior notice. Continued use of the Service will be deemed acknowledgment and acceptance of the policy.